@INCOLLECTION{CardonhaPatience:2013,
  author = {Carlos Cardonha and Marcos Dias de Assuncao and Marco A. S. Netto and Renato Cunha and Carlos Queiroz},
  editor = {Samik Basu and Cesare Pautasso and Liang Zhang and Xiang Fu},
  title = {Patience-Aware Scheduling for Cloud Services: Freeing Users from the Chains of Boredom},
  booktitle = {Service-Oriented Computing},
  year = {2013},
  pages = {550--557},
  volume = {8274},
  series = {Lecture Notes in Computer Science},
  isbn = {978-3-642-45004-4},
  url = {http://dx.doi.org/10.1007/978-3-642-45005-1_45},
  publisher = {Springer Berlin Heidelberg},
  doi = {10.1007/978-3-642-45005-1_45},
  isbn = {978-1-60558-587-1}
}